This Privacy Policy explains how The Travel Spark Company LLC handles information in connection with Tourism Hilton Head. It covers this website and messages sent through its contact features. Third-party providers have their own privacy practices.
Information you provide
If you send a message, we receive your email address, any name you choose to provide and the message itself. We use this information to understand and respond to your request, handle corrections and maintain appropriate correspondence records. Do not send payment-card information, identity documents or unnecessary sensitive information through the contact page.
Technical and security information
Website hosting and security systems may process IP addresses, request times, browser information, requested pages and security events to deliver the site, prevent abuse and investigate technical problems. The contact feature uses temporary rate-control information to reduce spam. Administrative access uses the website’s necessary authentication and security mechanisms.
Purpose and legal basis
We process information to provide the website, respond to communications, protect the service and meet applicable obligations. Where data-protection law requires a legal basis, this may include our legitimate interests in operating and securing an informational website, responding to a request, complying with legal obligations or consent for an optional feature. We do not treat a general contact message as permission to send marketing emails.
Service providers and external features
Hosting, security and email-service providers may process information on our behalf as needed to perform their services. Contact messages use Brevo for email processing where the message service is available. Correspondence may also be routed, classified and processed by message-management and automated response-assistance services where enabled. Experience and hotel features may request information from relevant booking or content providers. Images supplied within provider results may be delivered by those providers.
If you follow an external booking link or use a provider’s service, that provider’s terms and privacy policy apply to its collection and use of information. We do not receive your payment-card details merely because you follow a link from this guide. Affiliate links may contain attribution identifiers used to associate a referral with this site.
Cookies and optional features
Necessary site functions may use cookies or similar storage for security, preferences or a feature you request. Optional services may have additional storage or request behavior, explained when those services are made available. Where consent is required, you can use the applicable choice controls before optional processing begins. Browser settings can also restrict storage, although doing so may affect some functions.
Retention
We retain information only for as long as reasonably needed for the purpose for which it was collected, including responding to a request, maintaining security, resolving disputes and meeting legal obligations. Retention depends on the kind of information and the relevant operational or legal need. Temporary contact rate-control records expire separately from correspondence records. You can ask about or request deletion of information relating to your message.
International processing
Our service providers may process information in locations outside your country. Where applicable law requires safeguards for an international transfer, those safeguards must be used. The location and terms of a third-party booking provider’s processing are governed by its own published policy.
Your choices and rights
Depending on the law that applies to you, you may have rights to request access, correction, erasure, restriction or portability of personal data, to object to certain processing, or to withdraw consent where processing relies on it. These rights can be subject to conditions and exceptions. You may also have the right to complain to a relevant data-protection authority. We may request information needed to verify a request and protect another person’s privacy.
Children
This website is a general informational travel guide. We do not seek personal information from children through its contact features. If you believe a child has provided information that should be removed, let us know through the contact page.
Security and updates
We use appropriate measures intended to protect the service and information, but no online transmission or storage system can be guaranteed completely secure. We may update this policy when the website’s practices change. The version published here applies to the practices it describes.
Contact about privacy
Use the contact page to ask a privacy question or make a request, identifying the information or correspondence concerned. This policy does not limit rights that applicable law gives you.
Newsletter service
Brevo provides email-update signup where that feature is available. This website does not load Brevo marketing-tracking or web-push scripts. Signing up is optional, and submitted subscription information is used for the requested email updates.